Job Detail

Job Description

• To comply with reception & reservation procedure & associated policies as well.
• Check proper cleaning of reception area including sitting arrangement for waiting guest before prime time operation at
• Sunday Brunch, Buffet Lunch & Buffet Dinner.
• Check display of updated restaurant timings and buffet prices at the entrance gate before prime time operation.
• Greet with guests in a warm, friendly manner when they arrive at the restaurant entrance gate near Reception.
• Provide updated information about buffet prices, menu items, memberships and other services to the customers.
• Arrange tables according to guests’ requirement as per given capacity in each section.
• Properly analyze the correct age of the children as per Lal Qila Policy.
• Assist guests in seating small children.
• Take care of those guests who are leaving Lal Qila after having their meals, while greeting incoming guests.
• Fill and maintain all appropriate Reception records according to their retention periods.
• Deliver customer confirmed entrance slip to the billing section.
• Assist in compiling guest arrival data in order to determine how many guests have been arrived and also make
• comparison with billing Department data for any discrepancies.
• Update reservation of walk-In Customers in the system.
• Meet customers and maintain patience with him in case of any problem with guest at reception area.

Skills Required

• COMMUNICATION