Review the approval and termination of professional provider contracts as they relate to the credentialing process.
Ensure accurate and timely information for the purposes of re-credentialing, data analysis, and directory generation as well as recommending changes to the credentialing criteria and processes.
Maintain all credentialing and re-credentialing policies and processes to ensure that they are in compliance with and all applicable regulations.
Develop and implement departmental policies and procedures that guide and support the provision of services.
Assist client onboarding department with credentialing and insurance documentation and support as per client needs.
Leads, schedules, coordinates and oversees the successful completion of audits from state regulatory agencies.
Interact with all clients to ensure prompt and accurate communication as needed to provide the service expected and to meet the goals of the service.
Develop new ideas and/or systems with innovation and creativity.
Lead by example and serves as a professional role model.
Responsible for the continuous assessment and improvement of the quality of care and services provided.
Adhere to all Compliance & Integrity Program rules and requirements
Manage all New Client Account setup, Research, and Development activities.
Manage VAS (value-added services), provider enrollment, claims submission, and various other projects.
Train and guide team members on new challenges in the healthcare industry along with keeping close coordination with providers (clients).
Mandatory Requirements:
We’re seeking an independent, detail-oriented team player with:
Minimum 1 year of recent credentialing experience is required.
Ability to organize and prioritize work, organizational abilities and manage multiple priorities.
Excellent verbal and written communication skills including, letters, memos and emails.
Demonstrated communication skills to obtain and convey information clearly, accurately and in a timely manner
Strong verbal & written communication skills and good in cross-functional interactions & coordination
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization